Privacy Policy

Last Updated: May 1, 2026

At TRAMEDIC, we are committed to protecting the privacy and security of our users' personal information, especially regarding traditional healing and health data.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, book a consultation, or make a purchase. This includes your name, email address, phone number, and any health-related information shared during consultations.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including connecting you with practitioners, processing payments through our escrow system, and communicating with you about appointments.

3. Information Sharing

We do not share your personal health data with third parties without your explicit consent. Your information is only shared with practitioners you choose to consult with, and they are bound by strict confidentiality agreements.

4. Data Security

We implement robust security measures to protect your personal information. Video consultations are end-to-end encrypted, and all payment data is processed through industry-standard secure gateways.

5. Your Choices

You can access, update, or delete your personal information at any time through your account settings. You may also contact us to request the deletion of your entire account and associated data.

Questions about our Privacy Policy?

If you have any questions, concerns, or comments about our privacy practices, please do not hesitate to contact us.

Email Privacy Team